New Without Tags Definition
New without tags (NWT) is a description used to describe the condition of a product, usually clothing, as new but without the accompanying store and/or manufacturer tags. “Brand new” means the item was new with tags, and “used” means the product is not new and obviously without tags.
Why is There Confusion Around NWT?
The confusion the term causes is due to the fact that part of it is objective while the other piece is subjective. “Without tags” is a fairly straightforward statement—either the item has tags or it doesn’t. But “new” could mean something different to multiple people, and can be stretched to fit a seller’s idea of how they want their item to be portrayed.
For example, when creating a listing on eBay, these are the given condition options:
New With Tags
“A brand-new, unused, and unworn item (including handmade items) in the original packaging (such as the original box or bag) and/or with the original tags attached.”
New Without Tags
“A brand-new, unused, and unworn item (including handmade items) that is not in original packaging or may be missing original packaging materials (such as the original box or bag). The original tags may not be attached.”
Pre-Owned
“An item that has been used or worn previously. See the seller’s listing for full details and description of any imperfections.”
(There is also “New with Defects” but we will leave that for another time. You can also read more about eBay’s condition guidelines for each of their different categories.)
As you can see from the above, eBay still guides sellers that even if the item doesn’t have tags, it still must be “brand new” and “unworn.” Unfortunately, it’s not a guideline every seller follows.
Now, would it be better described as “Brand New Without Tags?” Perhaps, but if it’s brand new without tags, it’s not technically brand new. And would that stop sellers from putting their pre-owned yet lightly-used products in this category? It might help, but there would still be an issue I’d guess.
Why Would Something Be New Without Tags?
Again, with clothing, there are certainly instances where someone thinks they like a shirt or pair of pants enough to take off the tags, but after doing so, realize that maybe it’s not a great fit after all. In those scenarios, the product typically can’t be returned to the store because the tags have been removed, but without a need for a product and given its great condition, is still very much a candidate to be sold.
What Should You Do?
As a seller, it’s always best to describe an item accurately. Not only does this keep the eBay machine rolling, but as a business or seller of items, it’s your duty to let the buyer know what they’re receiving in turn for their money. eBay provides explanation for each “condition” option for a reason.
As a buyer, always purchase cautiously, and unfortunately, assume the worst and look at the images for evidence of an item not being “brand new” albeit described as NWT. Sure, a great deal feels great, but it can also become quite frustrating if you receive an item that isn’t in the condition you expected.
